This capstone project shows the need for a herculean effort to attract young people, educated and ethically minded for a career in public service. Findings from this report show that public administration should reform the recruitment procedures for a Civil Service that should be accountable and transparent to face the challenges of the Kosova state. The report's main findings indicate that the areas needing attention include: 1) level of education, 2) inadequate recruitment procedures, 3) politicization, 4) numerous movements after each election cycle and 5) lack of promotion.
Department, Program, or Center
Professional Studies (CAST)
Svirca, Baki, "Review of recruitment procedures in Kosova's public service / [presentation given May 2011]" (2011). Thesis. Rochester Institute of Technology. Accessed from
American University in Kosovo