Based on empirical survey data. this study uses concepts from socio-technical theory to explore the effects of information and computer technology (ICT) created stress. that is, "technostress" on productivity. The paper first explains the different ways in which ICT can create stress in users, and identifies factors that create technostress. Then, it establishes relationship among technostress creators and individual productivity, Structural equation modeling is used to analyze the data and test hypothesis. The results support the hypothesized relationship and have valuable implications for management in dealing with technology related stress issues among employees
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Tarafdar, M., Ragu-Nathan, B.S., Ragu-Nathan, T.S., and Tu, Q. (2005). Exploring the impact of technostress on productivity. Paper presented at the 2005 Decision Sciences Institute Annual Meeting, San Francisco, CA, 19-22 November (pp. 13771-13776).
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