Healthcare outcomes may be adversely affected by patients' fear and anxiety associated with communication with health care providers. The present study investigated whether patient advocates can affect levels of fear and anxiety in hospitalized patients as measured by the Personal Report of Communication Apprehension scale (PRCA-24), the Hospital Anxiety and Depression Scale (HADS), and the Child Surgery Worries questionnaire (CSW). Decreases were found on all three scales subsequent to patient interaction with a patient advocate. Implications and future research are discussed.
Library of Congress Subject Headings
Patient advocacy--Evaluation; Cancer--Patients--Services for--Research; Anxiety--Testing
Communication and Media Technologies (MS)
Department, Program, or Center
Department of Communication (CLA)
Vezelis, Joan Clancy, "The Effect of patient advocacy on cancer patients' fear and anxiety levels" (2006). Thesis. Rochester Institute of Technology. Accessed from
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