Abstract

This thesis will show that understanding company structure and company culture are significantly more important than the actual technological tools an organization uses to implement successful knowledge management. An examination of company structure and cultural enablers will be followed by a review of some of the most widespread knowledge management tools to illustrate how knowledge management can be successfully put into practice.

Library of Congress Subject Headings

Knowledge management; Corporate culture

Publication Date

2004

Document Type

Thesis

Student Type

Graduate

Degree Name

Information Sciences and Technologies (MS)

Department, Program, or Center

Information Sciences and Technologies (GCCIS)

Advisor

Deborah Coleman

Advisor/Committee Member

Dianne Bills

Advisor/Committee Member

Tona Henderson

Comments

Physical copy available from RIT's Wallace Library at HD30.2 .K457 2004

Campus

RIT – Main Campus

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