The motivation and concentration for this research was partially funded by Commonwealth College of Virginia Beach, Virginia to help in the fulfillment of that college's mission: To serve the needs of it's students and it's community by providing quality collegiate Educational programs in careers with positive impact on it's society and environment. The issue of Housekeeping manpower is a primary concern of Hoteliers and a constant human resource need. This research project was designed to illicit primary data from area convention hotels to determine where the need for training exists germane to entry-level and mid-management positions in housekeeping. The results of the research conducted will be shared with the General Managers and Executive Housekeepers of the participating hotels surveyed and used as a basis to develop training courses and or programs conducted through Commonwealth College's Tourism/Hospitality division. The goal of those programs or courses will be to produce quality trained housekeeping managers and supervisors. Commonwealth College is a 'specialty training' institution that provides career education and training advancement courses for 'adult learners' who are nontraditional college students.
Library of Congress Subject Headings
Hotel housekeeping; Hotels--Personnel management
Department, Program, or Center
School of Food, Hotel and Tourism Management (CAST)
Smith, Natalie Daniels, "The identification of criteria essential for the promotion of housekeepers: a pilot study" (1992). Thesis. Rochester Institute of Technology. Accessed from
RIT – Main Campus