Abstract

The purpose of this study is to examine the current situation of crime and service in South Africa and the various factors influencing it. Strategies and measures taken to address these problems are discussed. Data gathered shows crime rates as compared to the United States of America and major capitals throughout the world. This study shows the impact crime and bad service has had on the tourism industry in South Africa and the necessity to find and implement a holistic plan for the future. Most developing countries in the world are faced with similar issues that are impacting the success of the tourism industry as successful income provider. Current studies and crime prevention models are based on First World countries with economies and societies strong enough to combat crime successfully. The reality is that these strategies are not completely transferable to countries without the resources and infrastructure of their First World counterparts. Given the multitude of restraints and obstacles that South Africa is facing, some of the strategies currently employed that show some degree of success might be implemented and beneficial for other developing countries, as an alternative to current strategies in place.

Library of Congress Subject Headings

Tourism--South Africa; Crime--Economic aspects--South Africa; Crime prevention--South Africa; Service industries--South Africa; Tourism--South Africa--Safety measures

Publication Date

2000

Document Type

Thesis

Department, Program, or Center

Hospitality and Tourism Management (CAST)

Advisor

Marecki, Richard

Comments

Note: imported from RIT’s Digital Media Library running on DSpace to RIT Scholar Works. Physical copy available through RIT's The Wallace Library at: G155.A35 V36 1998

Campus

RIT – Main Campus

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