This study has been created to analyze current stage of tourism development in Republic of Croatia, as well as to show prospective ways for improved tourism and economic development in the future. The focus is on both macroeconomic and microeconomic .aspects. The study shows how to use some of the best management practices - system dynamics, systems thinking, breakthrough thinking, benchmarking and delivering profitable value - in scenario planning for Croatian tourism and economic development. The transition process brings about numerous challenges to every aspect of life, but especially in economics. Government administrators, economists, tourism planners, corporate managers and university professors can find the best way to deal with these challenges in such increasingly complex environment. Traditional styles and practices in both knowledge delivery and implementation of actions are often limited when the focus is on ambiguous and interrelated problems within complex systems. A new systematic and organized approach should be established for fostering the problem solving, critical thinking and scenario planning skills. The idea is to familiarize those in charge of tourism and economy development in Croatia with a new approach, derived from best management practices. Breakthrough thinking shows that the same or very similar practices can be used in management of an enterprise, a city, region or a whole country. Hands-on experience through implementation of the best practices should eventually result in increased creativity and implementation of the new ideas. It will also help to environment. The final result would be a transformation of the Croatian economy to a value delivery system and establishing "Croatian best practices", i.e. feasible model for successful tourism and economic development that can be used not only in Croatia but, with modifications, in other countries with a similar background.
Library of Congress Subject Headings
Tourism--Management--Croatia; Hospitality industry--Management--Croatia; Croatia--Description and travel
Department, Program, or Center
Hospitality and Tourism Management (CAST)
Jacobs, James Jr
Arkulin, Ivo, "The Development of tourism in republic of Croatia by using best management practices" (2002). Thesis. Rochester Institute of Technology. Accessed from
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