Individuals in organizations experience stress as a result of their use of Information and Communication Technology (ICT). This is termed as technostress. Individual characteristics form an important set of factors that influence technostress, and understanding them is important for developing organizational mechanisms for effecting appropriate adjustments in managing technostress. This paper explores the relationship between three individual characteristics – confidence in using computers, computer literacy, and experience in using computers – and technostress. The results show that a higher value of these characteristics, largely leads to lower technostress.

Date of creation, presentation, or exhibit



Proceedings of the 38th Annual Meeting of the Decision Sciences Institute, November 17 - 20, 2007 Note: imported from RIT’s Digital Media Library running on DSpace to RIT Scholar Works in February 2014.

Document Type

Conference Proceeding

Department, Program, or Center

Accounting (SCB)


RIT – Main Campus