Manufacturing industries have implemented and benefits from supply chain management (SCM) practices for years. Yet the bulk of U.S. industry is in services (in particular, most of the growth industries are in services), and they too can derive substantial benefits from the use of SCM principles; indeed many have done that already.(...) Here we will present some of the tools that can be used in the implementation of SCM in services industries, and discuss their benefits and limits.
Date of creation, presentation, or exhibit
Department, Program, or Center
Simon, John and Cook, Jack, "Supply chain management in services" (2001). Accessed from
RIT – Main Campus