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Documents from 2016

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Exploring TripAdvisor Online Reviews: The Case of George Eastman Museum, Mussab Aljahdali

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Drivers of Hotel Employee Motivation, Satisfaction and Engagement in Riyadh, the Kingdom of Saudi Arabia, Abdulaziz Alqusayer

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An Analysis of Saudis International Pleasure and Leisure Travel Behavior, Fawaz Alreshaidan

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Perception of Software Employees towards Human Resource Development Roles, Functions, and Professionals, Bhagyashree Barhate

Documents from 2015

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Graduate Student Profile of Saudi Arabian Students Enrolled in the Hospitality and Tourism Management Program at RIT, Saleh Aljubaili

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Guests' Waiting Experience at Hotels: Evidence From Saudi Arabia, Khaled Alsumait

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Finger Lakes Interactive Play Assessment of Implementation, Jessica Kernan

Documents from 2014

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The Impacts of Study Abroad Opportunities on International Students, Seza Zerman

Documents from 2010

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Cultural impacts of tourism: The case of the “Dogon Country” in Mali, Mamadou Ballo

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Destination competitiveness: An Analysis of the characteristics to differentiate all-inclusive hotels & island destinations in the Caribbean, Leiseth Chambers

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Social media marketing in performing art centers, Natalia V. Ryzhkova

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Service innovation framework, John Timmerman

Documents from 2009

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Assessing instructional strategies at Barbados Community College hospitality institute in a dynamic global environment, Juiann Young-Lovell

Documents from 2008

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Guest satisfaction and guest loyalty study for hotel Industry, Danijel Carev

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Gender, and other variables, affecting graduation outcomes and the future of science. Male vs. female students 1995-2003 Rochester Institute of Technology’s College of Science, Catherine Mahrt-Washington

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Strategies for success in the e-grocery industry, Tong Niu

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Measuring and achieving quality customer service: a study on public sector in Malaysia, Muhammad Hafiz Rashid

Documents from 2007

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Exploring tourism development on uninhabited islands, Mohamed Jamal

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The Future of Culinary Arts Education, Jamie C. Rotter

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The analysis of potential space tourism market, Sandra Sankovic

Documents from 2006

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Why do students seek enrollment into a bachelor's degree program in hospitality management?, Terrance R. Dinan

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Mentoring in the Department of Access Services at the National Technical Institute for the Deaf, Gayle Macias

Documents from 2005

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Evaluation of sales, Vidyanidhi D. Rege

Documents from 2004

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New fixed assets management process design for Pontifica Universidad Catolica Madre y Maestra (PUCMM), Mary Baez

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Process evaluation, Claudia V. Guerrero

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International students' travel decision making process, Tung-Wei Lee

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Personal Motivations for Philanthropy, Neil Monteiro

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Trouble report decrease at an IT help desk, Nori Montero

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The future of branding, Sharon Napier

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Service beyond the campus: An Evaluation of the customer service of UNIBE alumni office, Rochelli Subero

Documents from 2003

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Analysis of space employee risk acceptance, Aliya Bostubayeva

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Analysis of hotel rates in four cities: New York City, Chicago, San Francisco, and Atlanta, Hui Ping Chang

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Hygiene factors contributing to alumni satisfaction in attending Rochester Institute of Technology's Service and Hospitality Management Masters of Science degrees from 1988 to 1997, Charles IV Farran

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Interpersonal communication training at the CIA, Jerry Fischetti

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Cultural differences and organizational leadership: Cultural difference as barriers to the trans-cultural application of the concept of organizational leadership, Jennifer Matic

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Case study of strategic planning for small nonprofits, Peter Roland Jr

Documents from 2002

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The Development of tourism in republic of Croatia by using best management practices, Ivo Arkulin

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Restaurant management in Lebanon: Current trends and future concerns, Carine Issa

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A Comparative study between Ireland's economic model and Jordan's current reforms: What are the characteristics Jordan can emulate?, Yanal Jallad

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Making connections: A Study and application of Christian hospitality, Dennis Murphy

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Development of a travel web site on a corporate internet, Deborah Prosinski

Documents from 2001

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Travel reservation process evaluation, Amy Bowles

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In Search of a better bottom line; Ethnicity in the workplace, Stephen Callari

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Free agency and the organization, Gregg Chalmers

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Lessons learned by opening and operating an independent restaurant: A Case study, Robert Geiger

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A Transformational framework for services in the hospitality industry, Guillermo Graglia

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International graduate student expectations at RIT, Zeneida Granados

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Process mapping framework for small business consultants: A Case study approach, Nicole Kmicinski

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A Research study to determine the student's views on the Paul Smith's college experience, Lea-Ann Seymour

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Culinary arts competencies in hospitality curriculum, Thomas Smyth

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A Comparison of airline websites, Hui Zhang

Documents from 2000

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Awareness of hazard analysis critical control points, Gayle Brosseau

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Protocol and etiquette for doing business in Italy, Howard Dixon

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Understanding cyclic behavior in tourism destinations: Analysis of theories and concept for a new strategic management model, Beverly Foster

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Comparing the travel rules in other countries designing an implementations plan for Taiwan, Ya-Li Hu

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The Japanese bank, Bangkok branch: A Case study of teamwork empowerment in Japanese corporate culture, Parichat Kamolratana

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Perception vs. reality.. What do athletes really eat and why?, John Kralles

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Factors that generate effective teams, Alberto V. Lenz Cesar

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A Comparative pricing analysis of SABRE versus Travelocity, Kathleen Muldermans

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University food services: Student dining expectations, needs and wants versus what is actually received in a mid-size university, Anthony Reale

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A Research study to determine customer service at universities in the Dominican Republic, Thelma Roman

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The Causes and effects of job dissatisfacation among emergency room nurses, Karen Shuptar

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Issues of customer satisfaction: A Study of Monroe County golf courses, Tom Treat

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The Impact of political and socio-economic strategies on crime and service in developing countries; A Focus on South Africa, Marna Van Deventer

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A Study discussing the future outlook of REITs after the REIT modernization act, Amit Verma

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Patient satisfacation at visiting nurse service, Richard Williams

Documents from 1999

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Xerox early customer engagement process and documentation, Carmen Bottini

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Team learning in a undergraduate setting in Croatia, Marvin Deitz

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A Study of key factors affecting the degree of job satisfaction of tour guide in Bangkok, Thailand, Thareethip Laowirojanakul

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Reliability and validity of the "Organizational Team Survey" when used at the level of line-workers, Satoko Murata

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Tourists' satisfaction levels on destination facilites of Phuket and thier potential interest in casino gambling, Narathip Naina

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Assessment of changes in the decision making environment in a Rochester, NY hotel: A 1999 Case study, Porn-u-ma Phoonphiphattana

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Assessing career value of hospitality management curriculum from program alumni, James Reid

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Characteristics of prosperity: Building tourism on a solid foundation - Frankenmuth, Michigan, Annette Rummel

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Development of tourism in Croatia as a new tourist destination compared to tourism development in select post-communist countries, Nina Skuric

Documents from 1996

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Service measurement of RIT co-op program, Veeramol Maneeratanasarn

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The Influences of consumer attitudes and perceptions about pesticides and produce quality on technology transfer, William McLaren Pool

Documents from 1994

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Partnership for lifelong learning: Canadian community colleges & the hospitality industry, Shyam S. Ranganathan

Documents from 1993

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Influences on the selection of dietetics as a career choice, Katherine A. Kobel

Documents from 1992

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Senior Japanese tourists to Taiwan and their marketing potential: a case study, Nai-Chieh Jessie Chen