Technostress has been defined as any negatie effect on human attitudes, thoughts, behavior, and psychology that directly or indirectly results from technology. With the recent widespread application of IT and the Internet throughout China, technostress has become a serious issue for both users and IT professionals due to its potential effect on users' mental health and on-the-job productivity. Chinese employees are surrounded, often overwhelmed, by modern technology. The top 100 largest Chinese enterprises, accounting for 25% of China's GDP, are investing heavily ($10 - $15 billion annually) in new IT applications, including enterprise resource planning systems. A 2002 report by the Chinese Ministry of Information Industry stated that there are 380 million mobile phone subscribers in China, making the country the world's largest mobile phone market.
Department, Program, or Center
Communications of the ACM. April 2005/Vol. 48. No. 4.
RIT – Main Campus