Quality at the source is one of the key principles of today's quality philosophies. It promotes an approach of 'right from the start' rather than 'detect and correct', and it has served business and industry quite well. It can also serve higher education just as well. In this paper, we will discuss the application of this principle to college-level education. In particular, we will explain how this principle can be applied in education, discuss the value of doing so, suggest some goals of applying this, describe how it is being applied at Rochester Institute of Technology's College of Business, and identify some of the challenges of applying this principle that are unique to an educational environment.

Publication Date



Article from the total quality management & business excellence journal November, 2002. Please see www.informaworld.com for the complete article.Note: imported from RIT’s Digital Media Library running on DSpace to RIT Scholar Works in February 2014.

Document Type


Department, Program, or Center

Accounting (SCB)


RIT – Main Campus