Abstract

As uncertainty in markets and technology intensifies, organizations are adopting modularity-based manufacturing practices to achieve mass customization and cope with demands for increasingly customized products. Modularity-standardization and substitution principle to product and process design to create modular components and processes that can be configured into a wide range of end products to meet specific customer needs. This study defines customer closeness and modularity-based manufacturing develops instruments to measure these factors, builds a framework that relates customer closeness, modularity-based manufacturing practices, and mass customization, and tests structural relationships in this framework using LISREL.

Publication Date

2001

Comments

Note: imported from RIT’s Digital Media Library running on DSpace to RIT Scholar Works in February 2014.

Document Type

Article

Department, Program, or Center

Accounting (SCB)

Campus

RIT – Main Campus

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